About Us
Trusted HR partner for 30 years
At Melita, we take a high-integrity approach to building relationships with our clients and partners. In a world where quantity seems to be more important than quality, and reputations are based on marketing rather than results, we pride ourselves earning and keeping our client’s trust over our 30 year history.
Our Why
Because we do not have outside investors, we are not burdened with demands of fast growth or higher profit margins. And we don’t have an “exit strategy”. Our unifying purpose is to help our clients create special places of work that allow their employees to grow and achieve their goals, to feel appreciated, and to feel proud of what they do and where they do it.
We’re passionate about HR
We love HR, and we love helping our clients build a people foundation that supports their business goals, their employees and drives a healthy and happy company culture.
We measure ourselves by the success and happiness of our clients, and we pride ourselves on delivering the best total HR solution for each and every one of them.
Our Purpose
To provide HR, payroll and benefits services that are flexible, valuable, and consistently high quality, to help our clients achieve a strong foundation upon which to build their business
Leadership Team
Paul Mifsud
President & CEO
Karen Garavatti
Chief People Officer
August Katz
Vice President, Benefits
Jordan Rinaldo
Vice President, Marketing
Marieta Smith
Sr. Director of People Operations
Alicia Krown
Director, Client Success
Dawn Curtis
Director, Payroll & Implementation
Gina Lee
Sr. HR Solutions Advisor
Shauna Gilbert
Manager, Benefits Marketing & Education
Rachel Missildine
Benefits Services Manager
Holly Terry
Manager, People operations and Client Services
Casey Romo
Payroll Services Manager
How we stack up
$650M+
Amount of payroll and premiums processed each year
150+
Number of clients, with locations in 38 U.S. states & 17 countries
97%
Client retention rate
$0
Amount of outside funding
55
Number of employees, located across 4 countries
NPS 73
Proud to be amongst the elite
$650M+
Amount of payroll and premiums processed each year
150+
Number of clients, with locations in 38 U.S. states & 17 countries
97%
Client retention rate
$0
Amount of outside funding
55
Number of employees, located across 4 countries
NPS 73
Proud to be amongst the elite
Bigger isn't better. Better is better.
In the services industry it’s very difficult to focus on both growth and quality. That’s why all of our goals and objectives are focused on qualitative rather than quantitative achievements. We believe that if we continue to deliver high quality services at a competitive price, growth and profit will result.
The origin of our company name
Melita is the ancient name of the tiny Southern European island country of Malta. Although it’s one of the smallest countries in the world, Malta has an extremely rich and storied history of perseverance, determination, and a fierce resolve to protect the freedom and values of their people.
Although the island is tiny in stature (about 30% smaller than the city of San Jose, CA), it is a historical giant, with evidence of civilizations dating back to 4,000 B.C. and a succession of rulers including the Romans, Moors, Knights of Saint John, Spanish, French and British. The successful defense of their island over the powerful armies of Hitler during WWII, and the dominant Ottoman Empire during the Great Siege of 1565 in which 6,100 Maltese fought off the massive Turkish armada of 40,000 invaders, are among the epic David vs. Goliath victories throughout history. In short, Malta is a small giant.
Like Malta, we are resolved to stand by our values, and make a big mark on the world, without losing the qualities that make us special and unique. We recognize that bigger isn’t better, but that better is better. So growth is not our business strategy because it is often the enemy of excellence. Growth instead should be the byproduct of excellence, and we aspire to achieve excellence in everything we do. Therefore, it is with great pride and honor that we at Melita choose to follow the path of our historically significant namesake, to be a small giant in the world of HR, Benefits & Payroll!
Our Values
Love for our customers
We constantly work at understanding our clients' problems, wants, and needs; and are proactive in going above and beyond their expectations.
Integrity
We conduct ourselves with the highest levels of integrity and honesty in everything we do and say.
Accountability
Every team member has goals and expectations and will be held accountable for their work results. Positive performance will be recognized and rewarded.
Extraordinary Teamwork
As a high-performing, close-knit group of people, we engage each other with respect and focus all of our energy on the results produced by the team.
Wellness
We value staying fresh, relaxed, energized, and active physically and mentally to keep us more energized, alert, productive, and engaged.
Fun & Humility
We take our work seriously, but we don't take ourselves too seriously. That’s why we keep a light heart and laugh often. We are incredibly confident in our expertise and capabilities, but we remain humble.
Innovation & Creativity
Breakthrough thinking and new ideas, both small and large, are the lifeblood of progress, and lead to new and better solutions.