HR
Great HR Starts with a strong foundation
Building a solid HR function that has a big impact on the success of your organization requires a balanced approach that begins with a foundation of the fundamentals to protect the business.
Only with a strong foundation in place can you build the high-impact functions of HR that will elevate your business. We call it your people foundation and its of paramount importance for every organization large and small.
Our services span the spectrum of the people foundation, to position your business for success.
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Our team works as an extension of your team
More than ever, supporting your employees is important to having an engaged and loyal workforce.
Our team of experienced HR experts and specialists are here to support you and your employees every step of the way.
From onboarding to compliance, we provide the breadth and depth of expertise needed to serve your employees while protecting your business.
HR Service Modules
With our modular services, you pick and choose what you need, when you need it. You also have the added flexibility of adding or removing modules at any time as your business needs change.
HR Administration & Support
Your assigned People Ops Coordinator & HR Admin are responsible and accountable for the following:
New Hire Onboarding
- Initiate background checks on all new hires
- Administration of new hire process including setup of onboarding portal, assignment of tasks, and follow up to ensure employee has a fast and painless experience
- Conduct New Hire Orientation video calls
Terminations & Changes
- Initiate background checks on all new hires
- Administration of new hire process including setup of onboarding portal, assignment of tasks, and follow up to ensure employee has a fast and painless experience
- Conduct New Hire Orientation video calls
Compliance
HR Compliance
Your assigned Compliance Specialist is responsible and accountable for the following:
- Ensure full compliance with all HR laws and mandates
- Create and maintain employee handbook for all U.S. states
- Maintain and distribute all Federal, State and Local Notices & Disclosures to employees
- Ensure all Federal & State government filings are completed, including EEO-1
- Provide and track all mandated employee trainings
- Annual audits of I-9 and FLSA compliance
- Track & communicate relevant HR legislation
Leave of Absence Administration
Your assigned Leave Specialist is responsible and accountable for the following:
- Review & process all new leave requests
- Communicate directly with employees and managers regarding leave details
- Recommendation of approval/denial of leave requests to employer contact
- Prepare all required leave documentation
- Review leave documents with employees and assist them with understanding the leave rules and requirements
- Complete claim forms when applicable
- Manage all required employee communications and provide support to employees on leave
- Track all active leaves and schedule follow up activities where applicable
- Communicate with employee, manager, and payroll for return to work
Employee Relations Support
Your assigned People Ops Coordinator & People Ops Leader are responsible and accountable for the following:
- Provide managers with guidance on addressing and documenting poor performance and absenteeism, including creating and implementing Performance Improvement Plans (PIPs)
- Provide managers with guidance on addressing behavioral issues and misconduct, including creating and implementing Behavior Improvement Plans (BIPs)
- Advise client contacts on impact of FMLA and ADA on absenteeism and performance
- Provide client contacts with guidance on complying with various state Sick Leave laws
- Provide client contacts with guidance and support with Reduction in Force / Lay-offs / Furloughs
- Advise and assist client contacts with company policy interpretation and enforcement
Employee Support Advocate Team
The Employee Support Advocate Team is responsible and accountable for the following:
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- Fast, friendly, expert email and phone support
- Benefits Coverage & Eligibility questions
- Help with benefits enrollment decisions
- Insurance Claims Assistance
- Payroll questions and changes
- Leave of Absence questions and support
- Employee portal tech support
- Available M-F 8:00 AM – 5:00 PM PST
Check out our other service modules
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