Total HR Solution

A complete, flexible HR solution featuring robust technology and a team of experts

Whether you want to outsource your entire HR, payroll and benefits functions or just need help with a specific area, we got you covered.

Our modularized service offerings combined with fractional ownership of experienced experts and simple, but powerful technology, offers a unique solution to help you elevate the people that make your business go.

Exceptional HR = Business Results

Data show overwhelmingly that businesses with an engaged* workforce perform significantly better than their competitors.  That makes exceptional HR a must-have for all businesses that hope to compete and thrive.

But nothing great was ever built on a flimsy foundation… so you first need a strong foundation for the people function of your business.

Graph showing the differences between companies with engaged vs. disengaged employees

*An engaged employee is an employee that is  emotionally connected to the company.  More specifically, they are inspired by the company’s mission/purpose, they trust company leadership, and they are committed to doing quality work, not just for customers, but for their colleagues.  

Foundations are boring… But very important

Your people are the most important asset of your business, so your people foundation needs to be Designed, built and executed with precision from the start.  

It isn’t rocket science, but it’s not easy, and too often it’s underestimated.  

Getting it right requires a broad skill set, great technology, and expert execution.  

How Does Melita’s Solution Work?

STEP 1

Choose your All-in-One HRIS Technology

Regardless of which technology you choose, 100% of all support provided by Melita.
You NEVER have to call the vendor for anything!

  • Largest HRIS market share
  • Mature, proven software
  • Fastest growing HRIS on the market
  • Modern, intuitive user interface
  • Established market presence
  • Modern user interface 

STEP 2

Choose your Service Modules

Our modularized HR, Benefits, Payroll & Technology Services can be bundled together for a complete end-to-end solution or as individual modules for total flexibility.

Click each module to learn more about each service module and the responsible Melita Team member(s).

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Technology Specialist
People Ops Coordinator

Technology Implementation & Support

Your Melita team manages the entire implementation process including migration from your current technology platform and transfer of historical data.  

Post-implementation, we support and manage the technology, so you don’t have to.  

1
Payroll Specialist

Payroll Processing & Tax Management

Your Melita Payroll Specialist owns and manages the entire payroll process, including data entry, review of time cards, tax research and resolution, issuance of final checks, off cycle payrolls when needed, etc.

2
Payroll Specialist
International Specialist

International Payroll & HR

Whether you need to pay 1 employee or a large group of employees, your Melita payroll team can implement, manage and support your payroll processing needs in any country.  

3
Benefits Advisor

Benefits Advisory & Brokerage

Your Melita Benefits Advisor will evaluate the entire benefits marketplace every year, provide competitive benchmarks, and help you design a competitive benefits package that fits your businesses culture and budget.  

4
Benefits Specialist

Benefits Administration & Support

Your Melita Benefits Specialist is responsible for all benefits-related questions and support including new hire enrollments, terminations, management of open enrollment, and reconciliation of carrier invoices.

5
People Ops Coordinator
HR Admin

HR Administration & Support

Your Melita People Operations Coordinataor & HR Admin are responsible and accountable for your New Hire Onboarding which includes initiating background checks, administration of new hire process, conducting orientation video calls and tracking mandatory employee training as well as preparing any termination paperwork, conducting exit interviews and all day-to-day employee changes.

6
Compliance Specialist

HR & Benefits Compliance

Your Melita HR Compliance Specialist and your Benefits Compliance Specialist are responsible and accountable for ensuring all HR and benefits laws and mandates are met, track and communicate all relevant HR and benefits legislation, maintain and distribute all federal, state and local notices and disclosures as well providing all employee required trainings.

7
Leave Specialist

Leave of Absence Administration

Your Melita Leave Specialist is responsible and accountable for the review and process of all new leave requests, direct communication to all employees and managers regarding leaves, preparing of all leave documentation, track all active leaves, complete claim forms, and overall communication with employee, manager and payroll for return to work

8
People Ops Coordinator
People Ops Leader

Employee Relations Support

Your Melita People Operations Coordinator and People Operations Leader are responsible and accountable for providing managers with guidance on addressing and documenting poor performance and absenteeism, addressing behavioral issues and misconduct, advising client contacts on impact of FMLA and ADA on absenteesim and performance as well as assisting client contacts with company policy interpretation and enforcement.

9
Employee Support Advocate Team

Employee Support Advocate Team

Your Melita Employee Support Advocate Team is responsible and accoutnable for fast, friendly and expert email and phone support, benefits converage and eligibility questions, help with benefits enrollment decisions, insurance claims, payroll questions and overall tech support and leave of adsence questions.

10

STEP 3

Your Melita Team of Experts is assigned

Your fractional team of experts is assigned, based on what Service Modules you choose.

Exec HR Advisor

People Ops Leader

People Ops Coordinator

HR Admin

Payroll Specialist

Benefit Advisor

Benefits Specialist

Leave Specialist

Employee Support
Advocate

Technology Specialist

Compliance Specialist

International Specialist

Key Features:

  • Fractional ownership of a complete team
  • Each team member has specific responsibilities
  • Coordinated, proactive team effort

Key Results:

  • Only pay for what you need
  • Eliminates single points of failure
  • Add/remove team members as your needs change

STEP 4

Your Melita team gets to work

Implement (or audit if you already have the technology), and configure your chosen all-in-one HR, payroll & benefits technology

Import historical HR and pay data from current technology

Implement (or review & audit) all compliance practices, policies and documentation

Provide benefits proposals and benchmarking and implement client’s selected benefits package (or keep your existing benefits)

Design New Hire Onboarding process designed to dazzle your new hires

Roll out your new Employee Portal and introduce Melita’s Employee Support Advocate Team to employees

STEP 5

Focus on Your Business, We've Got the Rest Covered

Rest easy knowing your Melita team of experts is handling payroll, HR administration, employee support, and ensuring your business stays compliant and protected. With these critical tasks covered, you and your team can focus on what matters most—growing and running your business.

Our “No stickiness” Promise

We believe in relationships based upon trust and value. And we put our money where our mouth is, by allowing our clients, at any time, for any reason, the freedom to:

  • Add or remove service modules at any time, for any reason.
  • Discontinue services with Melita but continue all of your benefit plans with no change to coverages or premiums.
  • Discontinue services with Melita, but maintain your HRIS technology with no changes or additional costs. 

Why our clients love working with us

With Melita, we operate as if OptiRTC has it’s own dedicated HR department. Every Melita teammate is knowledgeable, professional and truly cares about our company, and it shows. Karen Garavatti is my 'HR Trusted Advisor" as she takes the time to listen to my Opti teammates and myself very closely, building a very strong level of trust. Melita is proactive in addressing our needs, understands our culture, and knows the right resources and strategies to introduce at the right time. With Melita, I know that OptiRTC matters a lot, and that comes through loud and clear to team Opti."
David Rubinstein
CEO, Opti

Why our clients love working with us

For years we have been impressed with Melita’s expertise in benefits, HR compliance and performance management. Our contacts at Melita are always extremely knowledgeable, quick to respond, and truly feel like a part of our internal team and not just another vendor. We value that Melita offers a one-stop shop for a wide range of critical services and that they can scale the support our team receives as we grow. Onboarding Melita was organized and efficient and they were able to get up to speed quickly on the unique needs of our business. We are excited to continue our partnership!”
Miles McGinley
COO, Clarity Consultants

Why our clients love working with us

Melita provided Eaze Technologies Inc. with human resource support to include payroll, benefits, compliance, and overall general support. Melita went above and beyond at any and all services they supported and provided. Everyone was timely with responses, and added guidance on completing the tasks at hand. I valued the partnership with everyone we worked with at Melita, because they genuinely cared and wanted to be as supportive as they possibly could. No matter the question or task you sought out Melita’s for, they were always willing and able to support the needs. Melita truly cares about the people they support, and you just don’t find that many places. I would highly recommend any company no matter the size, to seek out Melita to support any of the HR services functions."
Samantha Adams
Sr. Director HR, Eaze Technologies Inc.

Why our clients love working with us

I have been incredibly happy with the service that I get from Melita as Antheia’s benefits broker. Their dedication, expertise and genuine care for our company’s well-being is very apparent. They do an excellent job marketing our benefits and ensuring that we have a competitive and cost-effective benefits program. Their comprehensive knowledge of the ever-changing landscape of employee benefits has been evident as they have guided us over the years through the complex decision-making process. They have a very proactive approach, keeping us informed about industry trends, regulatory changes and emerging best practices. Communications have been seamless and transparent throughout our partnership and they are always readily available to answer our questions, provide clarifications and ensure that new employees are onboarded correctly. August and Ellen are an amazing team and I feel very lucky to partner with them on our benefits strategy.
Heidi Purcel
Chief People Officer, Antheia

Get Started

Give your people a wokplace experience they'll rave about

Whether you’re looking for payroll support, help with compliance, or onboarding best practices, you can fully customize your HR solution to choose as many or as few services as you’d like. Get in touch with one of our HR specialists today or see our pricing to build a custom quote, instantly.