Melita Help Desk Hi! If your employer is a Melita client and you need assistance or support with HR, benefits, or payroll matters, you may contact the Melita Help Desk through any of the following channels: Live Chat Write to us (24/7) Phone Our hours of operation are from Monday to Friday, 8:00 AM PST – 5:00 PM PST. Contact Information Address:75 E. Santa Clara Street, Suite 1200San Jose, CA 95113Phone:800.986.6660 (toll free)408.882.0800